Privacy

Privacy Policy

This Privacy Policy describes how Müller Machinery processes and protects the personal data of people using our websites and digital platforms. Last updated: May 25, 2018.

1. Changes to this Privacy Policy

The Müller Machinery brand operating under Wensday Invest Sp. z o. o. may make changes to this Privacy Policy as needed. This new Privacy Policy has been modified since the last update on May 25, 2018.

We reserve the right to change this Privacy Policy if necessary, for example to reflect changes in laws, policies, or requirements from supervisory authorities. We will notify individuals affected by changes and publish new versions on relevant websites.

The most significant changes since the previous version:

  • Adjustments to meet new regulatory requirements arising from the California Consumer Privacy Act (CCPA);
  • Addition of examples concerning cookies and similar technologies used in our Cookie Notice.

2. Purpose of this Privacy Policy

Müller Machinery is committed to protecting the privacy and personal data of its users. This Privacy Policy informs you about our data protection practices and how we maintain the confidentiality of personal data.

For Müller Machinery, data protection and security are top priorities, as is compliance with all national and international privacy regulations.

This Privacy Policy describes how we process and protect the personal data of people using our websites and digital platforms, as well as personal data provided in connection with our offline activities.

Müller Machinery has an internal global privacy policy that applies to all subsidiaries, covering collection, processing, use, dissemination, transfer, and storage of personal data. We have also published this Privacy Policy as an external publication of our Binding Corporate Rules (BCR), approved by EU data protection authorities in November 2012.

3. Scope and Responsibility for Data Processing

This Privacy Policy applies to all subsidiaries and digital content of Müller Machinery, unless another privacy notice supplements or replaces this Policy.

The data controllers responsible for data processing are the subsidiaries of Müller Machinery that determine the purpose and means of processing. In many instances, the main data controller is:

Wensday Invest Sp. z o. o., Święty Marcin 29/8, 61-806 Poznań, Poland.

More information: info@muellermachinery.com

This Privacy Policy is binding for all subsidiaries controlled by Müller Machinery and their employees.

4. Why We Collect and Use Personal Data

We use personal data for various purposes including fulfilling orders and contracts, managing business relationships, improving our products and services, managing user accounts, conducting marketing activities, and ensuring security.

  • To fulfill orders — to deliver products, receive payments, and manage contracts.
  • To manage relationships — including communication about products, services, and digital content.
  • To conduct surveys and research — to measure customer satisfaction and improve our products.
  • To improve our products and digital content — by analyzing use of applications and websites.
  • To manage digital user accounts — on our digital platforms and partner portals.
  • To provide marketing information — via mail, email, phone, and other channels, in compliance with applicable consent requirements.
  • To ensure security — of our operations and protect against fraud.
  • To comply with legal obligations — including accounting and tax obligations.

5. What Types of Personal Data We Process

Müller Machinery processes various types of personal data. The term "personal data" refers to any information relating to an identified or identifiable natural person.

Types of personal data processed may include:

  • Identifying and contact information — name, company, email address, phone number, and contact addresses.
  • Professional data — type of customer, purchasing authority, and product use details.
  • Your preferences — product, service, contact, and marketing preferences.
  • Your interactions with us — inquiries, orders, complaints, and survey responses.
  • Financial information — bank account details and credit card information.
  • Online traffic data — IP address, device identifiers, browser type, and location.
  • Content you share — via online forums or other means.

In most cases, we collect this information directly from users. We may also obtain information from vendors, marketing agencies, your online behavior, social networks, and through cookies.

6. Your Content

You may choose to share content (including photos and comments) via online forums, applications, or other digital platforms operated by Müller Machinery. Your content must be safe, legal, and protect the rights and interests of third parties.

Content you share must respect the data protection and privacy rights of others. It must not be offensive, rude, or in any way attacking.

Any sharing of another person's personal data with Müller Machinery must comply with data protection laws, including requirements for notification and obtaining appropriate consent.

Müller Machinery makes every effort to protect your personal data. However, sharing data on online forums carries risks. Müller Machinery is not responsible for personal data that you voluntarily share on such forums. Be cautious before sharing information about yourself or others.

7. Sharing Personal Data

We share personal data with Müller Machinery subsidiaries, service providers, advertising agencies, relevant supervisory authorities, government bodies, and business successors.

All service providers working with Müller Machinery under contract comply with data protection laws.

We also share data in the following ways:

  • In connection with advertising, we may share some personal data (e.g., device identifiers, cookie identifiers) with advertising agencies.
  • If you access our digital content using third-party login credentials (such as Facebook or LinkedIn), we may access certain information you have registered on those networks.
  • Müller Machinery may disclose your personal data to potential buyers and successors as part of business reorganizations.
  • If required by law or court orders, we will disclose your personal data to government authorities and regulators.

We will not sell or rent your personal data to third parties without your consent.

8. How We Protect Personal Data

Müller Machinery follows widely recognized key principles of data protection — fairness, purpose limitation, data quality, data retention, respect for individual rights, and security.

Our data protection principles include:

  • Personal data are processed fairly and lawfully for specific, legitimate purposes only.
  • We collect only personal data that are appropriate and necessary for the stated purposes.
  • We maintain accuracy of personal data and take steps to correct or delete inaccurate data.
  • Personal data are stored only for as long as necessary to achieve the purpose for which they were collected.
  • We take appropriate technical, physical, and organizational measures to prevent unauthorized access and unlawful processing.

We implement access controls for internal systems, restrict access to employees performing their job duties, and educate employees on the proper handling of personal data.

You are responsible for keeping your login credentials secure.

9. Third-Party Websites and Social Media

You should read the privacy policies of third-party websites and social media platforms and adjust your privacy settings accordingly. Websites and platforms not owned by Müller Machinery are not covered by this Privacy Policy.

Our digital platforms may provide links to third-party applications, products, services, or websites. If you access such links, you leave the Müller Machinery digital platform. We do not control these third parties or their privacy practices.

We also provide links to social media platforms that allow you to share information and communicate with Müller Machinery. Using these links may result in the collection or sharing of information about you. We encourage you to review the privacy policies of the social networks you interact with.

10. Your Rights

Müller Machinery respects your privacy rights, including your rights to access, delete, or modify your personal data. You may opt out of our marketing activities at any time.

You may request access to your personal data and request their deletion or modification by sending a request to: info@muellermachinery.com

To unsubscribe from marketing emails, use the unsubscribe function at the bottom of each email we send.

11. Important Information for EEA Individuals

Legal Basis for Data Processing

The use of personal data is necessary to perform a contract with you, to comply with legal obligations, or based on our legitimate interests — such as protecting against threats, improving our products and services, and managing our business. Where required, we obtain your prior consent.

International Data Transfers

Our global teams may operate worldwide, including outside the European Union. If such transfers are not supported by European Commission adequacy decisions, Müller Machinery ensures compliance through Standard Contractual Clauses or Binding Corporate Rules. Contact info@muellermachinery.com for more information.

Data Retention

We retain personal data for as long as required for the stated purposes and any period required by law. For marketing purposes, we retain relevant customer data for three years from the end of our business relationship or last interaction.

Questions and Complaints

Questions or comments may be directed to the Data Protection Officer at: info@muellermachinery.com

CEO: Karol Poltorak · Święty Marcin 29/8, 61-806 Poznań, Poland

The supervisory authority for Müller Machinery is CNIL in France. You may also contact the supervisory authority in your country.

12. Cookie Notice

A cookie is a small text file placed on an internet user's hard drive by a website server. We also use similar technologies (pixel tags, web beacons, etc.) when you visit our websites. These technologies are collectively referred to as "Cookies."

Using cookies allows us to offer certain functions and provides us with information about visits to our website. Most browsers automatically accept cookies, but you can configure your browser to refuse them.

Third-Party Analytical Cookies

To measure page views, visits, user actions, and visitor geolocation, we use: Analyzer (AT Internet), Google Analytics, and Marketo Munchkin Cookie.

Google Analytics: This website uses Google Analytics provided by Google, Inc. The information generated by the cookie about your use of the website is transmitted to and stored by Google on servers in the United States. IP anonymization is enabled on this website. You can opt out by downloading the Google Analytics Opt-out Browser Add-on.